Where are you located?
We are are an all Australian company, Located in South Yarra, Victoria.
Refund & Returns Policy
- You may return unopened, unused products up to 30 days after purchase to receive a refund, any items returned after the 30 days will not receive a refund but can receive a store credit.
- You are responsible for the cost of an item's return, unless there was an error on our behalf.
- To refund a product, first email kathryn@zoeandtom.Com and we will advise you of the process.
- We reserve the rite to not offer a credit if we feel that our refund process is being abused.
We believe in putting safety first. We recommend testing a small amount of product on your arm or behind your ear to ensure there are no allergies. We take no liability for product misuse.
- Products are dispatched from Melbourne, Australia.
- All orders within Australia are free.
- Please contact us at firstname.lastname@example.org for international shipping costs.We ship across the world.
We will collect necessary data for invoicing, sales, shipping, remarketing and announcements. You can opt out anytime by following the link in our emails. Or you may send an email to us at email@example.com. We will not share your data with other marketers.